Privacy Policy for Roo Casino in Australia

Welcome to Roo Casino’s Privacy Commitment

At Roo Casino, your privacy is our priority. We are committed to protecting your personal information and ensuring that your gaming experience remains secure, transparent, and enjoyable. This Privacy Policy outlines how Roo Casino, operating in Australia, collects, uses, shares, and safeguards your data across all our platforms and services.

We understand the sensitivity of personal and financial data, especially within the online gambling industry. That’s why we go to great lengths to comply with all applicable data protection regulations and adhere to the best practices in cybersecurity. Whether you’re exploring our casino games, engaging in sports betting, or simply browsing our website, your trust in how we handle your information is of the utmost importance to us.

This Privacy Policy applies to all users accessing Roo Casino’s services from Australia. It covers what information we collect, how we use it, and what choices and rights you have regarding your data. If you continue to use our services, you are consenting to the practices described below.

What We Do With Your Data

Roo Casino collects a range of data to offer personalized, secure, and legally compliant experiences. This includes:

• Account information: Name, address, email, phone number, date of birth.
• Payment data: Credit/debit card details, cryptocurrency wallet addresses, transaction logs.
• Device and usage data: IP address, browser type, operating system, session activity, game preferences.
• Identity verification: Government-issued IDs, utility bills, or other documentation required to verify age and identity.

We collect data during registration, deposits, gameplay, and customer support interactions. The primary purposes for processing this data include:

• Providing and personalizing services
• Complying with legal obligations such as anti-money laundering (AML) and KYC requirements
• Preventing fraud and ensuring platform integrity
• Offering tailored promotions and responsible gaming tools

Roo Casino always ensures that your data is handled in accordance with Australian privacy laws and only used for legitimate business and compliance purposes.

How We Use Cookies at Roo Casino

Cookies are essential to the smooth operation of our website and enhance your user experience. Roo Casino uses cookies and similar tracking technologies to:

• Keep you logged in securely
• Remember your game and language preferences
• Analyze site traffic and usage patterns
• Serve relevant promotions and ads

We use session cookies that expire when you close your browser, and persistent cookies that remain to help us recognize returning users. Additionally, third-party cookies may be used for analytics and advertising.

You have control over your cookie preferences. Most browsers allow you to manage cookie settings, delete existing cookies, or block them altogether. Please note, however, that disabling certain cookies may impact the functionality of Roo Casino services.

By using our site, you agree to our use of cookies unless you adjust your settings. For full transparency, consult our dedicated Cookie Policy available on our website.

Third Parties We Work With

To offer a complete and secure gaming experience, Roo Casino may share limited personal data with third-party partners. These include:

• Payment processors for deposit and withdrawal transactions
• Identity verification providers to comply with legal requirements
• Marketing platforms to deliver promotional content (only when consented)
• Analytics tools for traffic insights and service improvements

We share your information strictly on a need-to-know basis and only with trusted vendors who adhere to data protection standards and contractual obligations. Data sharing is based on:

• Legal obligations
• User consent (where required)
• Service performance or fraud prevention needs

No personal data is ever sold to advertisers or unrelated third parties. Roo Casino ensures all partners comply with Australian privacy regulations and provide adequate levels of data protection.

Keeping Your Info Safe in Australia

Roo Casino has implemented industry-leading security measures to protect your information. These include:

• SSL encryption for all website and transaction data
• Advanced firewalls and threat detection systems
• Role-based access controls for internal data usage
• Regular audits and vulnerability assessments

Your personal and financial data is stored in secure servers located in trusted data centers. Roo Casino retains your data only as long as necessary to fulfill contractual or legal obligations. Once the retention period expires, data is securely deleted or anonymized.

We continually invest in new technologies and partner with top-tier cybersecurity firms to ensure Roo Casino meets the highest standards of digital security across Australia.

Understanding Your Privacy Rights

As a user of Roo Casino in Australia, you have a range of privacy rights under applicable laws:

• Right to access – You may request a copy of the personal data we hold about you.
• Right to correct – You can update inaccurate or outdated information.
• Right to erase – In certain cases, you can request deletion of your personal data.
• Right to restrict processing – You may request a temporary stop on data processing.
• Right to object – You can object to processing for marketing or profiling purposes.
• Right to data portability – You may request your data in a transferable format.

You can exercise these rights at any time by contacting our privacy team. Verification steps will be required to protect your account. Roo Casino will respond to requests within a reasonable timeframe and always in compliance with privacy legislation.

You may also opt out of marketing emails or customize preferences from your account dashboard.

Need Help? Contact Us

We reserve the right to update this Privacy Policy to reflect changes in our practices or regulatory requirements. All changes will be posted on this page with an updated “Effective Date.” We recommend that you review this policy periodically to stay informed about how Roo Casino protects your privacy.

If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, we encourage you to contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on our website

We are committed to resolving any privacy concerns in a timely and respectful manner. Thank you for choosing Roo Casino. Your privacy and trust are at the core of everything we do.